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Automation for ERP & CRM

Less manual work in ERP and CRM.

We automate the processes around your ERP and CRM, from the order to the invoice. Your team only checks what really needs a decision.

Sample data

Typical processes

What we automate for you.

We start where most time is lost. Each process is a module of its own.

Order entry

Orders arriving by email, PDF, Excel, web shop or API are read and created as complete orders. Scanned PDFs included.

  • Customers are recognised, duplicates are prevented
  • Items and prices from your master data
  • Unclear details go to review with a note

Documents & e-invoicing

Invoices, delivery notes and confirmations are read, checked and matched to the right transaction.

  • Matched against order and delivery
  • Filed with the right transaction
  • Order confirmation sent automatically after your approval

Data sync & interfaces

Your systems exchange data automatically. What changes in one system is up to date in the other.

  • Nightly check of target versus actual
  • Master data, stock and status consistent everywhere
  • Connected through the API of your systems

Reports & time tracking

Reports are created automatically and arrive in your inbox on time.

  • Weekly reports from several systems, such as Personio and ERP
  • Project time tracking with review and approval
  • No more merging Excel lists by hand

CRM upkeep

Contacts, enquiries and quotes stay up to date without anyone typing them in.

  • Status set automatically
  • Tasks created for your team
  • Alerts in Slack or Teams for important events

Notifications

Customers and team automatically learn what they need to know.

  • Reminders by SMS or email
  • Confirmations and status updates
  • No duplicate messages

From our projects

What this looks like in practice.

Examples from our work. We only name our clients with their consent.

Trade fair construction · Order entry

Up to 200 orders a day, without retyping.

Orders from a major client arrived as PDFs and were typed into the ERP by hand. Today an automation reads every order and creates the customer, order and bill of materials itself.

The work of 1.5 to 2 positions is gone completely.

ERP software vendor · Internal processes

Fewer manual steps in their own CRM.

For a maker of ERP software we automated internal processes, such as lead status updates and handing tickets over to Slack.

Done within a few days, with little explanation needed.

Dental practice · Appointment reminders

Reminders that send themselves.

Patients are reminded automatically by SMS or email, seven and two days before their appointment. Rescheduled and cancelled appointments are recognised by the system.

Daily sync with the appointment calendar, no duplicate messages.

Systems

We connect what you already use.

The only requirement is an interface (API). Then we connect any system. Including yours.

We work closely with work4all.

We are in direct contact with work4all GmbH. For work4all users this means short paths and experience from ongoing projects.

  • work4all
  • SAP Business One
  • Dynamics 365
  • DATEV
  • Sage
  • proALPHA
  • weclapp
  • Xentral
  • JTL
  • Odoo
  • lexoffice
  • sevDesk
  • HubSpot
  • Salesforce
  • Pipedrive
  • Zoho
  • Personio
  • Microsoft 365
  • Microsoft Teams
  • SharePoint
  • Google Workspace
  • Slack
  • Airtable
  • Notion
  • monday.com
  • DocuWare
  • Shopware
  • Shopify
  • WooCommerce
  • Stripe
  • Industry portals
  • Your system

How we work

Five steps to a finished automation.

Book an intro call
  1. 01

    Intro call

    30 minutes, free of charge. We get to know your process and tell you honestly whether automation pays off.

  2. 02

    Feasibility check

    We test with real examples whether and how it works. Only then do you commit.

  3. 03

    Fixed-price concept

    You know in advance what you get and what it costs. You decide module by module.

  4. 04

    Built in weeks

    We build, test together with your team and go live step by step.

  5. 05

    Handover & operation

    The code and documentation belong to you. If you like, we keep supporting and extending it.

Support

We look after what we build.

What we build should still run in three years. That is why we monitor it and adapt it when something changes in your business. With fixed response times.

  • Monitoring

    If something does not run as planned, we know right away.

  • Troubleshooting

    We fix issues quickly and tell you what happened.

  • Adjustments

    Small changes are included in the support plan.

  • Further development

    New modules are added when you are ready.

Frequently asked questions

Which companies benefit?

Any company where staff regularly transfer data from one system to another. In the intro call we tell you honestly whether it pays off for you.

Do we have to change our ERP?

No. We work with your existing systems. The only requirement is an interface (API).

What happens to cases the automation cannot recognise reliably?

They are never guessed. The automation passes them to your team for review, with a note.

How quickly does an automation go live?

Usually within four to six weeks. We go live step by step so your team gets relief early.

What does it cost?

After testing with your data you receive a fixed price per module. Only then do you decide.

What if we want to continue without you later?

The code and documentation belong to you. Every solution is documented so that other developers can carry it on.

Let’s talk about your processes.

30 minutes, free and without obligation. We tell you honestly what pays off. And what does not.